The phrases “life changing”, “ground breaking” and “new frontier” have been used to describe her work. According to Judith Glaser, author and business owner, “To reach the next level of greatness depends on the quality of the culture, which depends on the quality of the relationships, which depends on the quality of the conversations.”
Increasing their Conversational IQ has inspired many organizations including; American Express, Cisco, Burberry, and American Airlines, Harvard, Kellogg and Wharton, to apply Judith Glaser’s work to get extraordinary results.
Here is a key piece of CIQ that you can apply to your life now: the Three Conversational Levels are:
Level 1: Transactional
Level 2: Positional
Level 3: Transformational Conversations
When trust is high we have more Level 3 or transformational conversations. We create a safe space to innovate, we are candid and the results are amazing!!